Gordon Biersch Rewards

Finally, Getting Fresh Has Its Rewards!

If you are a member that has been Grandfathered into the Passport Rewards Legacy Program, this page is for you. On this page you will find out how to access your account, reward options, how to redeem your rewards, and Frequently Asked Questions.

Checking Your Passport Account Balance

In order to check your account balance, you can click here to access your account. You can also access your account balance via our Gordon Biersch Mobile App.

Redeeming Your Passport Points

Online

For prizes less than 750 points, you can redeem your Passport Points at any time from your online account. To access your online account, you must have already registered for a username and password. click here to access your account. You can also redeem your points via our Gordon Biersch Mobile App.

Email

For prizes greater than 750 points, you can email your redemption request, please submit an email to passport@gbrestaurants.com with the following information:

  • Your Name
  • Passport Card #
  • Reward you would like to redeem for

REWARDS AND TRAVEL PACKAGES

Below you can find a detailed list of all the available rewards and travel packages. Our Passport Rewards change on a seasonal basis. Be sure to contact us for the most up-to-date information.

You can redeem the following rewards at any participating Gordon Biersch by letting your server know you would like to trade in your points for an instant discount.

  • New — 75 points - $5 discount at Gordon Biersch
  • 100 Points — One Free Appetizer (up to $10 value) on your Passport Card
  • 200 Points — $15 Stored Value on your Passport Rewards Card
  • 350 Points — $25 Stored Value on your Passport Rewards Card
  • 500 Points — $50 Stored Value on your Passport Rewards Card
  • 750 Points — $80 Stored Value on your Passport Rewards Card

Discount Rewards are not valid for tax or gratuity and may not be combined with any other offer, discount, or prix fix meal. Discount Rewards are not available for cash or points if full value is not used. If a portion of the meal is paid for with a discount, gift certificate, or promotional gift card, Passport Points cannot be accrued for that portion of the check.

To redeem all prizes over 750 points please contact us at passport@gbrestaurants.com

4,000 POINTS
BREWER'S DINNER FOR UP TO TEN PEOPLE

Enjoy an all-inclusive dinner package for up to ten people. Special entrees are prepared with our fresh brews and then perfectly paired to complement each course.

Complimentary Brewery Tour is provided.

*Event based upon restaurant availability. High volume nights (Thursday - Saturday) are blacked out unless approved by the restaurant's General Manager. Dinner does not include tax and gratuity.

15,000 POINTS
PRIVATE PARTY EVENT FOR UP TO 100 PEOPLE

Enjoy an evening of fresh, handcrafted beer and premium made-from-scratch food...all served up in a fun and friendly atmosphere! This reward includes:

  • Private Party at Gordon Biersch
    Private Party will be held in Private Dining Room based on availability. The party does not include tax or gratuity.

* Event based upon restaurant availability. High volume nights (Thursday - Saturday) are blacked out unless approved by the General Manager.

25,000 POINTS
GREAT AMERICAN BEER FESTIVAL

Enjoy a long getaway to the Great American Beer Festival in Denver, Colorado. This trip package includes:

  • 5 Day/ 4 Night stay for two
    Room and taxes are covered by GBBRG. All incidentals are sole responsibility of member. Accommodations determined by GBBRG based on availability. Double occupancy based on availability. All travel arrangements must be arranged 8-10 weeks prior to event. Resort fees are not included.
  • Round trip air transportation for two.
  • $250 Gift Card Reward for dinner at Gordon Biersch Brewery Restaurant
    All GBBRG Gift Card Rewards expire within one year from date of issuance. Gift Card Rewards are not valid for tax or gratuity and may not be combined with any other offer, discount, or prix fix meal. Gift Card Rewards are not available for cash or points if full value is not used.
  • Two tickets into the Great American Beer Festival

30,000 POINTS
FANTASY VACATION FOR TWO

Enjoy a week long getaway to "Oktoberfest" in Munich, Germany. This prize package includes:

  • 7 Day/ 6 Night stay for two
  • Round trip air transportation for two.
    Room and taxes are covered by GBBRG. All incidentals are sole responsibility of member. Accommodations determined by GBBRG based on availability. Double occupancy based on availability. All travel arrangements must be arranged 8-10 months prior to event. Resort fees are not included. Trip includes consecutive night accommodations. Trip non-refundable after purchase.

STEIN CLUB

If you are a member that has been Grandfathered into the Stein Program, Click Here to learn more.

FREQUENTLY ASKED QUESTIONS

If you have questions that are not answered in the below section or in the Club Rules, feel free to contact us. We are happy to help!

Send us an email – passport@gbrestaurants.com

HOW DO I BECOME A LEGACY PASSPORT PROGRAM MEMBER?

On 12/4/2018 we converted to our new Gordon Biersch Rewards Program. We did this to make receiving and redeemed rewards easier for the majority of our Guests. We knew that some users preferred the Passport program rules so we Grandfathered a select group of users based on their program history.

HOW DO I JOIN THE PASSPORT PROGRAM?

There are three easy ways. Register via the GBLife Mobile App for iPhone or Android, the Gordon Biersch website or simply visit your nearest Gordon Biersch to receive a Pasport Rewards card and register your card at https://passportrewards.myguestaccount.com/login/newuser.jsp

If you need help registering your card online, please contact Passport Guest Services.

IS THERE A FEE TO JOIN?

No, the Passport Rewards program is free to join.

DO I HAVE TO REGISTER IT IN ORDER TO GET POINTS FOR MY VISIT?

No, you will still accrue points without a registered account. However, you must be registered to use any of your rewards.

DO I NEED A CARD TO PARTICIPATE IN THE PASSPORT REWARDS PROGRAM?

No, you can sign up via our GBLife mobile app and participate by checking in with every visit.

IS MY $10 WELCOME REWARD STORED ON MY PASSPORT ACCOUNT?

Yes, as soon as you register and have at least one visit associated with your account, your $10 Welcome Reward will be stored on your Passport account. The $10 Welcome Reward will expire after 30 days.

HOW DO I GET CREDIT WHEN I VISIT GORDON BIERSCH?

You can earn credit by providing your server with your Passport Rewards card, registered phone number or mobile Passport check-in code.

To check-in, simply select your location via the mobile app and click check in. You will be provided with your temporary mobile Passport check in code.

HOW DO I ACCESS MY ACCOUNT ONLINE?

You can access your account via the GBLife Mobile App or by visiting us at gordonbiersch.com/rewards. If you have registered your card previously, select the "Account Login" link from the Passport Rewards page and enter your login information. We try to keep all account information current, however there may be some delay in making that data available to you. If you have any questions about registering your card or accessing your account, please contact Passport Guest Services. passport@gbrestaurants.com

HOW DO I HAVE POINTS ADDED FOR A VISIT WHEN I DIDN'T HAVE MY PASSPORT CARD WITH ME?

In order to have these points added, just email a copy of your receipt to Passport Guest Services (passport@gbrestaurants.com) along with your Passport card number.

DO PASSPORT POINTS EXPIRE?

Yes, Passport points will expire if your card is not used at least once within 12 months.

DOES MY PASSPORT ACCOUNT EXPIRE?

Your Passport card will not expire but it will become inactive if it's not used within 12 months. If your Passport card goes inactive, you will need to contact us to reactivate it. Once your card is reactivated, you will be able to earn points once again. If you need to have your card reactivated, please contact Passport Guest Services. passport@gbrestaurants.com

HOW DO I REDEEM FOR REWARDS?

For prizes less than 750 points, you can redeem your Passport Points instantly at any participating Gordon Biersch location. Let your server know that you would like to use your points for an automatic discount. You can also redeem your points ahead of time online.

For prizes greater than 750 points, you can email your redemption request, please submit an email to passport@gbrestaurants.com with the following information:

  • Your Name
  • Passport Card #
  • Reward you would like to redeem for

DO PASSPORT REWARDS CHANGE?

Yes, Gordon Biersch will keep things fresh by updating available rewards from time to time.

I LOST MY PASSPORT CARD, CAN I GET ANOTHER ONE?

Definitely! Simply visit your local Gordon Biersch and provide them with your card number, registered phone number or mobile Passport check in code. They will activate and transfer your information to a new card.

I'M A STEIN CLUB MEMBER AND I HAVE QUITE A FEW STEIN POINTS. HOW DO I REDEEM THEM?

Stein Points aren't redeemed like Passport Points. Once you get to a certain price tier level, corporate will send your reward to the store for pickup. Once the store has received your prize, you will be notified via email that it is available for pickup. For more information about the Gordon Biersch Stein Club Program, please visit the Stein Club Page.